Shipping policy

Thank you for choosing Bagella. We are committed to providing reliable shipping services and clear delivery information so you always know what to expect when placing an order with us.

Order Processing Time

  • All orders are prepared and processed within 1–3 business days.
  • Processing days: Monday through Friday
  • Orders placed on weekends or public holidays are processed on the next business day
  • Order processing begins once payment has been successfully confirmed

Order Cut-Off Time

  • Daily Order Cut-Off: 4:00 PM (Eastern Standard Time – New York, GMT-05:00)
  • Orders placed before the cut-off time may be processed the same business day
  • Orders placed after the cut-off time will be processed on the following business day

Shipping Method & Delivery Time

  • Shipping Method: Standard Shipping
  • Estimated Shipping Time: 5–7 business days (Monday–Friday)

Delivery times are estimates and may vary due to shipping carrier delays, weather conditions, holidays, or periods of high demand.

Total Estimated Delivery Time

  • Processing Time: 1–3 business days
  • Shipping Time: 5–7 business days
  • Estimated Total Delivery Time: 6–10 business days (business days only)

Shipping Fees

We proudly offer:

  • Free standard shipping on all orders
  • No minimum purchase required
  • No hidden fees at checkout

Shipping Address Accuracy

Orders are shipped to the address entered during checkout. Please make sure all shipping details are correct before placing your order.

Bagella is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.

Order Changes & Cancellations

If you need to update or cancel your order, please contact us as soon as possible.

Email: support@bagella.store

We will do our best to assist you. However, once an order has been processed or shipped, modifications or cancellations may no longer be possible.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email that includes your tracking number.

Tracking information generally becomes available within 24–48 hours after shipment.

Delayed or Lost Shipments

If your order is delayed or appears lost during transit, please contact our support team. We will work with the shipping carrier and assist in resolving the issue as quickly as possible.

Customer Support

Address: 144 E Main St, Norwich, New York 13815, United States

Phone: +1 970 784-0653

Email: support@bagella.store