FAQ
To make your shopping experience simple and hassle-free, we’ve answered some of the most common questions our customers ask. If you need further assistance, the Bagella support team is always here to help.
Where is Bagella located?
Bagella operates from the United States. Our registered business address is:
- 144 E Main St, Norwich, New York 13815, United States
Do you offer free shipping?
Yes! We provide free standard shipping on all orders with no minimum purchase required.
How long does delivery take?
Estimated delivery times include both order processing and shipping:
- Order Processing: 1–3 business days (Monday–Friday)
- Shipping Time: 5–7 business days
- Estimated Total Delivery Time: 6–10 business days
Delivery times are estimates and may vary depending on carrier delays, holidays, weather conditions, or high order volumes.
Will I receive an order confirmation email?
Yes. After placing your order successfully, you will receive an order confirmation email containing your purchase details and order summary.
Do you provide order tracking?
Absolutely. Once your order has been shipped, you will receive a shipping confirmation email that includes your tracking number.
Tracking information usually becomes available within 24–48 hours after shipment.
What is your Return & Refund Policy?
You can find complete information regarding returns, refunds, eligibility, and processing timelines on our Return & Refund Policy page.
How do I request a return?
To request a return, please contact our customer support team with your order number and the reason for the return.
Email: support@bagella.store
Are there any non-returnable items?
Some products marked as final sale may not qualify for returns. Any non-returnable conditions will always be clearly mentioned on the product page before purchase.
Customer Support
If you have any questions or need assistance, feel free to contact us.
Address: 144 E Main St, Norwich, New York 13815, United States
Phone: +1 970 784-0653
Email: support@bagella.store